Masood has documented a quality manual that states the quality management system of the organization. Management establishes a documented quality plan setting out the specific quality practice, resources required and the sequence of activities relevant to particular product.

Masood has a very strong corrective and preventative action plan. Masood has centralized the corrective action and controls the non-conformity arising in the system. If necessary the relevant person immediately takes the corrective action. For preventative action, the department head keeps the record. Electronic records are kept by the Information Technology Department.

Masood has own calibration laboratory. Before using any instructions, they are calibrated as per the international standards.